📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Notice: New XRP Wallet Address Creation after XRP Deposit and Withdrawal System Back in Service on 29/09/2022 from 02:00 PM (GMT+7) onwards

Modified on Sun, 5 Feb, 2023 at 4:34 PM

According to the suspension (temporary) of XRP deposit and withdrawal for scheduled system improvement as per the Company’s regular system development plan on 29 September 2022, we are pleased to inform you that the process is now completed. The related information and schedule are as follows.

New XRP Wallet Address Creation 

This system upgrade resulted in the change of XRP wallet addresses. All XRP addresses that were created before the system upgrade began on 29 September 2022 at 01:00 PM (GMT+7) can no longer be used for XRP deposits.

 

To prevent asset loss and for continuity of XRP deposits, please go to the XRP deposit page to create and use a new XRP wallet address only for your future XRP deposits, starting from the date and time stated below.

 

Click here to create a new XRP address

 

Schedule

 

Issue      XRP Deposit and Withdrawal Back in Service

Date       29  September 2022

From      02:00 PM (GMT+7) onwards

 

Attention:

  • This system upgrade and the wallet change do not affect your assets in any way.
  • Using your old, inactive XRP address for deposits may result in a loss of transactions.
  • The new XRP address is still currently available for transactions via Ripple Network only.
  • All XRP wallet addresses (created before 29 September 2022 at 01:00 PM) can no longer be used for XRP deposits starting from 29 September 2022 at 02:00 PM (GMT+7) onwards.

Thank you for your trust in Bitkub Exchange and continued support.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article