📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

System Opening Schedule of XRP Deposit and Withdrawal on 08/09/2022 at 07:00 PM (GMT+7), and Changing of Previous Announcement Regarding XRP Wallet Address Update

Modified on Mon, 13 Feb, 2023 at 6:30 AM

Referring to the announcement regarding the suspension of XRP deposit and withdrawal (temporary) on 8 September 2022, we are glad to inform you that the process is now completed.

 

Besides, the Company would like to inform you that the said upgrade of the system does not affect the wallet address of XRP in any way. Therefore, the Company hereby cancels the previous announcement as well as the email regarding the change of XRP address.

 

For the XRP deposit and withdrawal opening schedule, please see below.

 

Schedule

Issue      XRP Deposit and Withdrawal Back in Service

Date       8 September 2022

From      07:00 PM (GMT+7) onwards

 

Attention:

  • Customers who already have an XRP wallet address prior to this system upgrade can continue to use it without generating a new one.
  • Customers whose XRP wallet address is not yet created can generate one from the XRP deposit function.

We apologize if you face any inconvenience during this period and thank you for your trust in Bitkub Exchange.

 

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