📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Bitkub Exchange to Replace Ethereum Network (ERC-20) with Cortex Network, and Resume CTXC Deposit and Withdrawal on 17/05/2022 from 01:00 PM and CTXC Trading on 19/05/2022 from 01:00 PM

Modified on Fri, 17 Feb, 2023 at 12:24 AM

Bitkub Exchange will be replacing the Ethereum network (ERC-20) with the Cortex network, together with reactivating the deposit, withdrawal, and trading of Cortex Coin (CTXC) according to the schedule below.

 

Please note that you must create and use a new CTXC address on the Cortex network for deposits to avoid asset loss from the date and time when the CTXC deposit resumes active.

 

** Please acknowledge the effects of the change below:

 

  • In case you currently have a CTXC address, please create a new one after the maintenance is complete and use it via the Cortex network for future CTXC deposits.
  • Creating a new CTXC address does not affect your CTXC balance or trading.
  • Using a CTXC address created before the maintenance for depositing CTXC on the Ethereum network (ERC-20) or other chains after the maintenance may lead to asset loss. Please be vigilant for CTXC deposits. We reserve the right to consider recovering cryptos that are lost from such cases individually.
  • After the trading system is opened, the price of the token can have a high fluctuation which is caused by a market mechanism. Please make an investment decision carefully. (You may check the current price of Cortex Coin (CTXC) here.)

Learn how to create your new CTXC address after the maintenance

 

Schedule

Issue   Deposit and Withdrawal of CTXC Back in Service (via Cortex Network only)

Date    17 May 2022

From   01:00 PM (GMT+7) onwards

 

Issue   Trading of CTXC Back in Service

Date    19 May 2022

From    01:00 PM (GMT+7) onwards

 

Thank you for your kind understanding and patience.

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