📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Withdrawal of All Tokens Back in Service Along with Passkey Activation on 29/05/2024 at 03:00 AM (GMT+7) onwards

Modified on Wed, 29 May at 3:00 AM

Referring to the scheduled maintenance of the withdrawal of all tokens on the application and website on 28 May 2024, we are glad to inform you that the process is complete, and the service is back online.


Schedule

Issue     Withdrawal of All Tokens Back in Service and Passkey Activation

Date      29 May 2024

From     03:00 AM (GMT+7)


Furthermore, we are pleased to announce that the passkey is now available for better convenience and security. (For more information, please click here.)


Remarks:

  • For a smooth user experience, please update your Bitkub application to the latest version (at least version 3.31.1).

  • Please make sure that the phone number linked to your Bitkub account is verified before activating the passkey. For more information, please click here.


Thank you for your continued support.

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