📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

BCH Withdrawal Suspension (Temporary) on 20/10/2022 from 04:00 PM - 06:00 PM (GMT+7) for Scheduled System Improvement

Modified on Sun, 5 Feb, 2023 at 4:39 PM

Bitkub Exchange will suspend the withdrawal of Bitcoin Cash (BCH) temporarily. Please see the details below.

The aforementioned suspension aims at improving the wallet system of BCH according to our system enhancement plan in order to provide better services for customers. In the meantime, you can still access all other services as usual. Please rest assured that the process does not affect your assets. 


The Company would like to assure you that your assets are stored securely in accordance with the strict digital asset storage policy, and the storage of our customers complies with all related laws and regulations. 

Schedule

Issue    Suspension of BCH Withdrawal (Temporary) for System Improvement
Date     20 October 2022
From    04:00 PM (GMT+7)
To         06:00 PM (GMT+7)
Total processing time: 2 hours*

* In case the process will differ from the aforementioned details, we will make another announcement immediately to keep you informed.

We apologize if you face any inconvenience during this period and thank you for your trust in Bitkub Exchange.

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