📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Suspension of Verification (KYC) System on Application and Website (Temporary) on 11/10/2022 from 03:00 PM to 10:00 PM (GMT+7) for Scheduled System Update

Modified on Sat, 4 Feb, 2023 at 10:42 PM

Bitkub Exchange will temporarily suspend the account verification (KYC) system on both application and website as per our system enhancement plan in order to provide better services for customers according to the schedule below. During the processing period, you can still access all other services as usual.

 

Schedule

Issue       Verification (KYC) System Temporarily Out of Service
Date        11 October 2022
From       03:00 PM (GMT+7)
To            10:00 PM (GMT+7)
Total processing time 7 hours*

* In case the process will differ from the aforementioned details, we will make another announcement immediately to keep you informed.

 

We apologize for any inconvenience caused.

 

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