📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Bitkub to Prepare Multi-Network Feature - Deposit and Withdrawal of All Digital Assets Suspended on 04/11/2021 from 01:00 - 09:30 AM (GMT+7)

Modified on Mon, 13 Feb, 2023 at 7:03 AM

In order to prepare our system for the multi-network feature*, the deposit and withdrawal of all digital assets will undergo system enhancement. In the meantime, trading (buy and sell) will not be affected. Check the affected period below.

Schedule
Issue     Deposit and Withdrawal of All Coins Temporarily Out of Service
Date      4 November 2021
From     01:00 AM (GMT+7)
To          09:30 AM (GMT+7)

*Learn more about the multi-network feature here.

What will happen after the enhancement?
After the system enhancement to prepare the multi-network feature is completed, your current Cardano (ADA) address will no longer be active from 4 November 2021 at 1:00 AM (GMT+7) onwards.


Please 
create and use only your new ADA address to deposit after the system enhancement is completed.

Click here to create your new ADA address

Attention:

  • Your assets are not affected by this system enhancement.
  • Using your old, inactive ADA address may result in loss of transactions.
  • The new ADA address is still currently available for transactions via Cardano Network. When the multi-network feature is successfully launched in the future, the address will be available with the other networks added. We will make an official announcement when the feature is available.
  • Some functions might be delayed during the system enhancement. Please be cautious when making any transactions.

We apologize for any inconvenience caused.


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