According to the announcement on 19 April 2021 regarding BTC, BCH, LTC, XRP, and XLM withdrawal temporarily out of service due to an unexpected issue on the digital asset custody side (Bitgo), we are glad to inform you that the withdrawal of BTC, BCH, LTC, XRP, and XLM is back online.

Schedule
Issue BTC, BCH, LTC, XRP, and XLM Withdrawal Back in Service
Date 19 April 2021
From 1:30 PM

We apologize for the inconvenience and thank you for your kind understanding and patience.