Bitkub App: Account Verification KYC Level 1 for Thai Nationals

Modified on Mon, 11 Nov at 1:23 PM

1. Open the Bitkub Exchange application and log in to your account.


2. If it's your first time logging in, you must complete a quiz on crypto knowledge. You must answer 10 crypto-related questions. Click "Get started" to begin. (You can skip to number 3 if you have already completed this test.)


Crypto_Knowledge-A-D-EN-Crypto_Knowledge (3).png

 

  • Choose the correct answer by tapping on that answer and tap "Next" to proceed to the next question.


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  • If your answer is correct, the "Next" button will turn green, and you can tap to proceed to the next question.
  • If your answer is incorrect, the choice will turn red, and you have to reselect your answer to the correct one to proceed further.

An example of a correct answer
An example of an incorrect answer
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Crypto_Knowledge-A-D-TH-Crypto_Knowledge (8).png

 

  • You can complete this quiz later by tapping "Leave this page". However, you will not be able to continue the verification process until the quiz is completed.


Crypto_Knowledge-A-D-TH-Crypto_Knowledge (9) (1).png

 

  • When you complete the quiz, the system will show the message below. Tab "Go back to home" to continue the identity verification process. 


Crypto_Knowledge-A-D-EN-Crypto_Knowledge (2).png


3. Tap Setting at the bottom right of the screen and select "Verify Your Account."


 

 

4. Select "Continue".


5. Select Thai nationality.



6. Review and make sure you understand the FATCA form before confirming your status and continuing to the next step.


7. Fill in your general information in every field correctly.

  • Do not fill in the title (such as Mr., Miss).
  • Do not fill in your name your nickname or other names that are not stated on your identification document.
  • Fill in your phone number correctly and tap "OTP Verify" to verify your phone number.



8. Fill in your address information in every field correctly.

  • If you have more than 1 address, please tick the button "My contact address is different from the above." to provide your other address. 

 


9. Read the guidelines before taking a photo of your Thai national ID, and complete the face scan via the Persona system. 

  • Tap the green button with the message "Take a photo" to take a photo of your Thai ID card.
  • Tap "Confirm" to submit a photo or "Retake" to take a new photo.
  • Complete face scanning as instructed by the system.


10. Select your source of funds from the options provided, and tap "Next" after completing filling out the information.



 11. Complete the Suitability Test.

  • Please make sure to answer every question as your application will not proceed unless all questions are answered. Tap "Next" after completing the test.

 

12. Submit your documents by selecting 1 method you would like to use.

Note: If your contract address is outside Thailand, only the NDID method will be available for you to submit the documents. 

 

13. Read the AML policy and confirm your acknowledgment and consent to accept the agreement before investing; select "Confirm" to finish your verification.

 

* The verification may be completed within 1-7 days for general customers and within 60 days for customers with additional conditions after we receive the correct and complete documents. However, the number of customers may affect the process. We will do our best to complete your submission as quickly as possible.


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