According to the announcement on 28 September 2021 at 05:45 PM (GMT+7) regarding Live Chat on the website out of service due to some technical issues on the service provider's side, we are glad to inform you that the system maintenance is now complete and back online.

Schedule
Issue   Live Chat on Website Back in Service
Date    28 September 2021
From   08:15 PM (GMT+7)

Thank you for your kind understanding and patience.