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For additional information, please find on New Bitkub Call Center Number, 1518

Notice: Wallet Address Change for LUNA, XRP, SCRT, BAND, and ATOM after Deposit and Withdrawal Back in Service on 06/10/2023 from 07:00 PM (GMT+7)

Modified on Fri, 6 Oct, 2023 at 7:01 PM

According to the temporary suspension of the deposit and withdrawal of LUNA, XRP, SCRT, BAND, and ATOM for scheduled system improvement as per the Company’s regular system development plan on 6 October 2023, we are pleased to inform you that the process is now completed. The related information and schedule are as follows.

New Wallet Address Creation 

This system improvement came with a change of wallet addresses for LUNA, XRP, SCRT, BAND, and ATOM. All addresses of the aforementioned tokens that were created before the system upgrade began on 6 October 2023 at 10:00 AM (GMT+7) can no longer be used for depositing.

To prevent asset loss and for continuity of deposits, please go to the deposit page of LUNA, XRP, SCRT, BAND, and ATOM to create and use a new wallet address only for your future deposits, starting from the date and time stated below.

 

Click here to learn more about how to create a new wallet address

 

Schedule

Issue      Deposit and Withdrawal of LUNA, XRP, SCRT, BAND, and ATOM Back in Service

Date       6 October 2023

From      07:00 PM (GMT+7) onwards

 

Attention:

  • This system upgrade and the wallet change do not affect your assets in any way.

  • Using your old, inactive address for deposits may result in a loss of transactions.

  • Please make sure to use only supported networks for your future deposits.

  • All wallet addresses of LUNA, XRP, SCRT, BAND, and ATOM (created before 6 October 2023 at 10:00 AM) can no longer be used for depositing the aforementioned tokens starting on 6 October 2023 at 07:00 PM (GMT+7).


Thank you for your trust in Bitkub Exchange and continued support.

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