📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Notice: XLM and SIX Deposit and Withdrawal Temporarily Experiencing Delay on 14/02/2024 from 04:00 PM (GMT+7) onwards

Modified on Wed, 14 Feb at 4:01 PM

We would like to inform you that the deposit and withdrawal of Stellar (XLM) and SIX (SIX) are experiencing some delays due to some technical issues on the digital asset service provider's side (Fireblocks). Our team is currently monitoring the process closely.

Schedule
Issue    XLM and SIX Deposit and Withdrawal Temporarily Experiencing Delay
Date     14 February 2024
From    04:00 PM (GMT+7) onwards

For more information, please check the official announcement from Fireblocks here.

We apologize for any inconvenience caused.

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