Date Adjustment: Temporary Suspension of User Login and All Activities on Application and Website from 15/01/2025 to 14/01/2025 at 11:00 PM onwards

Referring to the temporary suspension of the deposit, withdrawal, and trading systems of all tokens for scheduled system maintenance per our regular development plan (reference), please be informed of the new schedule below.

Bitkub Exchange will temporarily suspend the following services on the application and website according to the schedule below for scheduled system improvement as per our regular development plan.

1. User login

2. THB and all digital currencies deposit, withdrawal, and trading

3. Account verification (KYC)

4. Bank account registration

5. 2FA activation

Please be assured that the aforementioned temporary suspension will not affect your assets, and your assets are stored securely in accordance with the strict digital asset storage policy and the storage of our customers’ assets complies with all related laws and regulations.

Schedule

Issue                 Temporary Suspension of User Login and All Activities on Application and Website for Scheduled System Improvement

Change from    15 January 2025 at 12:01 AM - 06:00 AM (GMT+7)

Change to        14 January 2025 at 11:00 PM to 15 January 2025 at 06:00 AM (GMT+7) (Total processing time 7 hours*)

*In case the process differs from the aforementioned details, we will make another announcement immediately to keep you informed.

Remarks:

1. Please be advised to avoid performing any deposit, withdrawal, or trading of all cryptocurrencies during the system enhancement period.

2. During the maintenance period, you will not be able to cancel any pending buy-sell orders temporarily. You may consider canceling your pending buy-sell orders before the maintenance begins to prevent the risks from price fluctuation after the trading system is back in service.

3. Some functions that might be already suspended before this maintenance may remain suspended after the maintenance is complete. Please wait for further announcements.

4. To prevent the possible risks of unattended or delayed transactions, please consider creating transactions carefully.

We apologize for any inconvenience caused.