How to verify an account via dip chip at a Counter Service?

The process of account verification via Dip Chip at a Counter Service is described in the following steps. Please note that this method is available for customers of Thai nationality who reside in Thailand only.

Dip Chip Verification on Bitkub Application

    1. After you fill in all the information on your Bitkub account until you reach the final page, select "Verify my account at  7-Eleven" and tap “Next” (the green button).

    2. Bring your Thai national ID card to a Counter Service station (currently Counter Service stations are only available at 7-Eleven stores).

    3. The system will lead you to the Account Verification Process at 7-Eleven, please read the conditions thoroughly and tap “Generate QR Code for Account Verification”.

    4. Once you are at the store, inform a 7-Eleven cashier at the counter that you need to verify your account to activate your Bitkub account.

    5. The cashier will scan the QR code from your Bitkub application or screenshot.

    6. Insert your Thai national ID card into the machine provided at the counter.

    7. After completing the card reading, remove your ID from the dip chip machine, and the cashier will take a picture of you.

    8. If the cashier checks and finds that the information received from your ID card is successfully collected and the photo is of good quality, they will print out a slip as proof for you.

    9. Wait for the email notification to inform you of the update or the result of your account verification.

    10. You can log in to your account to complete the Crypto Knowledge quiz while waiting for the verification result (you can find more details here).

An example of the machine for dip chipping

Dip Chip Verification on the Bitkub Website

    1. After you fill in all the information on your Bitkub account until you reach the final page, click “Continue”. 

    2. The system will lead you to the Account Verification Process at 7-Eleven, please read the conditions thoroughly and click “Generate QR Code for Account Verification”.

    3. Take a photo of the QR code or open the code on the Bitkub application.

    4. Bring your Thai national ID card and your mobile phone to a Counter Service station (currently Counter Service stations are only available at 7-Eleven stores).

    5. Once you are at the store, inform a 7-Eleven cashier at the counter that you need to verify your account to activate your Bitkub account.

    6. The cashier will scan your QR code from your photo, Bitkub account, or screenshot.

7. Insert your Thai national ID card into the machine provided at the counter.

An example of the machine for dip chipping

    8. The cashier will then take a picture of you.

    9. If the cashier checks and finds that the information received from your ID card is successfully collected and the photo is of good quality, they will print out a slip as proof for you.

    10. Wait for the email notification to inform you of the update or the result of your account verification.

    11. You can log in to your account to complete the Crypto Knowledge quiz while waiting for the verification result (you can find more details here).