📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Compensation from Bitkub to Effected Users due to BCH Hardfork

Modified on Wed, 7 Feb at 4:40 PM

Bitkub Exchange will provide compensation to users who were affected by BCH Hardfork. Users who held BCH in Bitkub wallet since 7:00 PM on 15 November 2020 (GMT+7) will receive 650THB/1 BCH (this amount is calculated from the average rate of BCHA during Hardfork which was 550THB and Bitkub top-up 100THB for users). You will receive an email for the redemption of this amount which will be transferred to your Bitkub wallet.


We truly apologize for any inconvenience and thank you for all your supports as always.


Disclaimer
- Eligible users will receive a redemption email on 18 December 2020 at 6:30 PM (GMT+7).
- If you do not receive an email within 24 hours after the Live Streaming ended, please contact our support for further assistance. 

 

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