📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Keep Your Account Secured

Modified on Tue, 26 Dec, 2023 at 4:18 PM

Simple guidelines for users to tighten their account security


1.  Do not share the email and password of your Bitkub account with anyone.

2. Do not use the same password as your Bitkub account anywhere else.

3. A strong password could prevent the risk of other people gaining access to your account.

  • Use a password creation guide or an official password manager, such as LastPass, KeePass, etc.

4. Always be aware to use secured networks and servers during login.

5. Use secured devices to access your account.

  •  Always use your own device to log in.

6. Subscribe to anti-virus software to check for intrusions as some viruses such as trojans, malware, and spyware may be able to steal your account details.

7. Enable 2FA and SMS OTP on both the application and website for maximum security.

8. Always check your emails for login notifications.

  • Freeze your account if there is unauthorized access.

9. Make sure that the domain you log in to is always www.bitkub.com.

  • Other websites may try to imitate our website domain and interface. Please check carefully before logging in.

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