📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

Temporary Suspension of User Login and All Activities on Application and Website on 28/02/2024 from 12:05 AM - 05:00 AM (GMT+7) for Scheduled System Improvement

Modified on Fri, 23 Feb at 4:00 PM

Bitkub Exchange will temporarily suspend the following services on the application and website according to the schedule below for scheduled system improvement as per our regular development plan.

  1. User login

  2. THB and all digital currencies deposit, withdrawal, and trading

  3. Account verification (KYC)

  4. Bank account registration

  5. 2FA activation


Please be assured that the aforementioned temporary suspension will not affect your assets in any way, and your assets are stored securely in accordance with the strict digital asset storage policy and the storage of our customers complies with all related laws and regulations. 


Schedule

Issue     Temporary Suspension of User Login and All Activities on Application and Website for Scheduled System Improvement 

Date      28 February 2024

From     12:05 AM (GMT+7)

To          05:00 AM (GMT+7)

Total processing time 4 hours 55 minutes*

* In case the process will differ from the aforementioned details, we will make another announcement immediately to keep you informed.


Remarks:

  • Please be advised to avoid performing any activity on your account during the system enhancement period.

  • Some tokens that may have been suspended before this maintenance may remain suspended after the upgrade is complete. Kindly follow us for additional announcements.

  • To prevent loss due to the possible volatility of token prices during the reactivation of the trading system, you can cancel your pending orders before the suspension time.


We apologize for the inconvenience and thank you for your continued support for Bitkub Exchange.

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