Notice: Temporary Delay in Bitkub Support System Services

Modified on Fri, 26 Sep at 5:53 PM

Bitkub Exchange would like to inform you that the Bitkub Support system is currently experiencing temporary delays due to an internet system malfunction. The relevant team is aware of the issue and is urgently working to resolve it. However, you can still use other services as usual.


Affected Systems

  • Live chat

  • Bitkub call center


The Company would like to assure you that all digital assets remain stored securely in compliance with strict policies and all applicable laws and regulations.


We sincerely apologize for any inconvenience caused and thank you for your trust.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article