Bitkub Exchange is pleased to announce the official launch of Bitkub Application Version 4.0.0 on the App Store, Play Store, and Huawei AppGallery. This update focuses on enhancing platform performance and providing a better user experience, along with new features to optimize your usage.
* If you encounter any errors or cannot access the application after the update, please force-close the application and then reopen it.
Mandatory Application Update (Force Update)
For Existing Users
When you open the Bitkub application, the system will prompt you to update to Version 4.0.0 through your device's Store. The details are as follows:
You must update the application to the latest version to access it.
No re-login required: For users who are already logged into the application, you can access it immediately after the update.
To access the application: Simply enter your 6-digit Pincode or use Face/Fingerprint Scan (if set up).
For New Users
For those who have not yet installed the Bitkub application, you can download Bitkub application version 4.0.0 directly from the App Store, Play Store, and Huawei AppGallery.
Operating System (OS) Requirements
Bitkub Application Version 4.0.0 is compatible with iOS Version 13 and above, and Android Version 7 and above. If your device's operating system does not meet the specified criteria, you will not be able to update or use this new application version.
We recommend updating your device's operating system to the latest version for a smooth and secure experience:
Security and Login Information
Please be assured that your account data and all assets will remain intact as normal. Your security controls will be ready for use immediately after logging in.
Security System Usage: You will still be able to use your existing security systems, such as 2FA and Passkey, for authentication.
Minimum Requirements for 2FA and Passkey: To ensure you can fully utilize security features such as 2FA and Passkey, application Version 4.0.0 mandates that your device's operating system must meet the following minimum requirements:
iOS: Version 16 and above
Android: Version 9 and above
Troubleshooting and Additional Information
If you encounter difficulties logging in or wish to change your security settings, you can find more information in the following articles:
In case of forgotten password: Click Here
In case of lost 2FA/need to change 2FA: Click Here
How to delete or change Passkey: Click Here
- Our contact channels: Click Here
Note: You can check the Bitkub application version index here.
Bitkub Exchange thanks you for your trust and kind support as always.
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