*** You will need to verify your bank account before you can make a deposit.
1. Open your Bitkub application, and log in to your account.
2. Tap the Wallet icon on the menu bar located at the bottom of the screen.
3. Look for THB and tap Deposit.
4. You can now choose two options to deposit THB (Mobile Banking (QR Code) or Transfer THB).
4.1 Mobile Banking (QR Code)
The full name on the Bitkub account must match the full name on the used bank account. By using this method, the deposit will be transferred to your registered bank account with Bitkub within 1 minute - 24 hours.
4.1.1 Select Mobile Banking (QR Code).
4.1.2 Input the amount you wish to deposit.
4.1.3 Read the deposit rules, tick accept in each box, and click Deposit Now.
4.1.4 Check if the deposited amount is correct. If so, click Yes.
4.1.5 Scan the QR Code, then it will provide you with a result of a completed deposit.
Remark: Each QR code can be used only once. If you reuse the code, your request will not be processed and you might need to submit a request for a refund in case your money is deducted. The refund process may have some fees and takes up to 5-10 business days.
You can find more information about "Refund Payment of an Unsolicited Thai Baht Deposit" here.
4.2 Transfer THB
Bank transfer deposits will be processed within 3 days after you upload the proof of deposit. This method is available for deposits of 50,000 THB or more.
4.2.1 Select Transfer THB, enter the deposit amount, and click Deposit Now.
4.2.2 Select which bank account you wish to use to deposit (If your bank account is Kbank, the destination account of Bitkub will also be KBank, other than that the destination account will be SCB.)
4.2.3 Enter the deposit amount.
4.2.4 Click Deposit Now and check the amount you want to deposit then click Yes.
4.2.5) The system will show the amount you need to transfer. Check the details then you can transfer the amount.
4.2.6) Click Upload Proof of Deposit to choose your deposit slip from your device (make sure that the amount matches the one shown in your application). Then, click Confirm Upload.
*** Important: You must transfer the exact amount specified on the application.
In case your deposit is rejected, please carefully check if the deposit submission is correctly filled and if the uploaded proof of deposit is following the requirements below:
- You must upload your proof of payment.
- Your proof of payment must match your verified bank account information (deposit amount, account name, and account number).
- All your uploaded documents must be clear and readable in high resolution.
- Your uploaded documents must be in one of our supported formats: JPG, GIF, or PNG.
If you wish to change the deposit amount and/or the deposit method, please cancel the previous transaction and create a new one before making any transations.
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