For the security of your account and assets, please be aware that Bitkub Exchange will never ask for the password to access your account, 2FA, or SMS OTP codes.
You can also make sure that the contacts you receive are definitely from us by observing the following:
- Our email addresses must be from the domain @bitkub.com.
- Our contact numbers are 1518 and 02-032-9555 only.
If you have any issues with your account, suspect any suspicious activities, or need some clarification, please do contact us at the Support Chatthe from the chat icon on the bottom right corner of our website or call 1518 and 02-032-9555 anytime.
We are always here to help you!
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