Login Issues: Captcha and "Unknown error (99)"

Modified on Fri, 28 Jun at 3:52 PM

If you are experiencing login issues with a captcha or a page that displays "Unknown error (99)". Please contact Bitkub Support." Please try some of the following solutions.

  • Clear your browser cache and remove any Bitkub-related cookies.
  • Try another browser or an incognito window to see if the issue persists.
  • For Captcha, you can try VPN software that changes the geographic location of your IP address.

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