Click How to deposit coins (cryptocurrency) with your web browser.
Cryptocurrency deposits to the Bitkub application can be done in 2 ways:
1. Deposit using Copy/Paste wallet address method
2. Deposit using the QR code method (Only for the sender wallet that supports the QR code scan function)
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Option 1: Deposit using Copy/Paste wallet address method
1. Open your Bitkub application and log in to your account.
2. Tap the "Wallet" icon on the menu bar located at the bottom of the screen.
3. Tap "Deposit" on any coin menu you wish to deposit.4. The system will show you the following information:
- The QR code of your wallet address
- Your wallet address, comprising a long string of alphanumeric characters under the QR code
- Memo/ Destination Tag (Available for some tokens only)
- Copy your coin wallet address or tap the copy icon as marked on the image below then enter it on the sender page of the sender wallet.
7. A deposit transaction will be considered complete within 24 hours once it has a complete confirmation from the blockchain.*
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Options 2: Deposit using the QR code method (Only for the sender wallet that supports the QR code scan function)
1. Open your Bitkub application and log in to your account.
2. Tap the "Wallet" icon on the menu bar located at the bottom of the screen.
3. Tap "Deposit" on any coin menu you wish to deposit.4. The system will show you the following information:
- The QR code of your wallet address
- Your wallet address, comprising a long string of alphanumeric characters under the QR code
- Memo/ Destination Tag (Available for some tokens only)
5. Scan the QR code to specify the coin wallet address.
6. You can check your deposit activity by tapping on the history icon at the upper right of the screen. (Only the transactions that are sent to the blockchain will be displayed here.)
7. A deposit transaction will be considered complete within 24 hours once it has a complete confirmation from the blockchain.*
If your transaction is completed on the blockchain but the amount is not yet credited to your Bitkub account after 24 hours, please contact Bitkub Support so we can check for you.
Remarks:
- 2-Factor Authentication (2FA) must be activated before making crypto deposits and withdrawals.
- You can read more information about block confirmation here.