How to Log in to the Bitkub Website: Traditional vs Passkey Methods

Modified on Wed, 20 Nov at 4:24 PM

You have two options for logging in to your account on the Bitkub website and application:

Method 1: Email and Password

This is the traditional method most people are familiar with, and it works both on the application and website.
However, there is a limitation: if you enter incorrect information (email, password, or both) three times in a row, your account will be temporarily locked for one minute for security reasons. After that, you can try again with the correct details (Reference).

An example of how to log in to the website with email and password

An example of how to log in to the application with email and password

Method 2: Passkey

Using a passkey provides greater convenience and security compared to the traditional email and password method.
With this option, you can attempt to log in as many times as you need without risking your account being locked due to failed attempts.

However, there are a few limitations to this method:

You must have already activated the passkey on your Bitkub account to log into Bikub platforms using a passkey.
The device used to scan the passkey must be within 5 meters of your PC and support passkey functionality.

How to Log In Using a Passkey

1. Click "Log in with passkey”.

An example of how to log in to the website using a passkey

An example of how to log in to the application using a passkey

2. Complete the passkey verification:

If you are using the same device you activated the passkey on: select the same verification method (e.g. password, fingerprint, face scan, USB Security Key, or iCloud Keychain).
If you are using a different device: scan the QR code with the device used to activate the passkey, then follow the instructions on that device.

Helpful Tips

If you activated the passkey on your account, you can use multiple devices with the same iCloud Keychain or Google Password Manager account to log in with the passkey method.
If your account is suspended, you will not be able to log in until the suspension is lifted. (Please contact Bitkub Support to reactivate it first.)