Coin deposits: Tokens will be credited to your Bitkub wallet within 24 hours after the block confirmation is completed on the blockchain. (Click here for more information about block confirmations.)
Coin withdrawals: After you confirm the transaction, we will send the coin withdrawal request to the blockchain within 1 hour but not more than 24 hours. Once submitted, the processing time will depend entirely on the blockchain's operations.
Remarks:
In some cases, the processing time for coin withdrawals through Bitkub Exchange may differ, such as transactions requiring verification of details (e.g., transactions marked as "Reported") or those needing additional identity checks.
Processes and other factors on the blockchain, such as blockchain transaction volume, are outside our control and may affect the processing time until the coin withdrawal is completed.
Bitkub Exchange reserves the right to review, verify, and cancel any coin withdrawal if deemed appropriate.
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