You can click/tap on the image below to see the password change instructions on the Bitkub application.
How to change the password on your Bitkub application
1. Log in to your account on the Bitkub application.
2. Go to "Setting" on the menu bar.
3. Please follow the below steps according to your device's operating system.
- For iOS devices, tap "Account Management" > Change Password.
- For Android devices, tap "Change Password".
4. Input your current password and fill in the new password.
A. Fill in your current password correctly.
B. Fill in the new password.
C. Confirm the new password.
D. Tap on "Change Password".
5. You will see a message "Change Password Success" and it's all done!
Attention: A password must meet the following requirements:
- Your password needs to contain at least 12 characters.
- Your password needs to contain numbers (0-9) and alphabets.
- Your password needs to contain both uppercase (A-Z) and lowercase letters (a-z).
- Your password needs to contain some special character (!@#$%^*-_+=).
Remarks: After changing the password successfully,
- You will not be able to submit a THB withdrawal for 24 hours.
- You can submit a crypto withdrawal as usual. However, the system may take a little more time to verify it for security.
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