The process of verification document submission via NFC is described in the following steps.
Things to be noted before you begin
NFC verification at Bitkub Exchange is available exclusively for non-Thai nationals.
Please enable NFC and allow camera access on your device before starting the process.
The device used for scanning and the document must be in close proximity for NFC to work. (It is recommended to place the document directly against the device or within 4 cm.)
As NFC technology is still relatively new, it may not be supported in some countries, systems, or devices.
To use NFC on Bitkub Exchange, you must update the Bitkub application to version 3.38.0 or higher.
The language of NFC processes is in English only.
The passport used for NFC scanning must have the e-passport symbol (see the example below).
Instructions
Fill in all the information on your Bitkub account until you reach the identity verification process; tap Take a passport photo to begin.
Once you are directed to the Persona system, please read the guidelines before tapping Start to begin the process.
Read the privacy notice, check the consent box, and tap Next.
Tap Take a photo.
Position the biodata page of your passport in the frame and keep it steady until the system automatically captures it. You can also tap Take a photo to do it manually. Then tap Confirm to continue or Retake if you want to take a new photo (if the photo is blurry or missing some parts of the passport).
Review your passport details and tap Next.
Please ensure the correctness of your passport details. In case of any incorrect information, you can edit each field manually.
The details you fill in on the Bitkub application (on the previous steps) and your captured passport must match.
Read the guidelines carefully and tap Scan your passport.
Start scanning your passport with your device.
Closely hold the back of your phone against the cover of your passport.
Hold your device still until the scanning is complete.
If scanning does not start, try moving your to other parts across the entire passport cover slowly until it can detect the chip and start scanning.
Remark:
- The passport scanning interface may vary depending on the device.
- The position of the NFC chip may differ depending on the model of the device you are using. For instance, some models may have it near the top of the back of the device, close to the camera, while others may have it in the center of the back.
Scan your face.
When scanning your face, please look straight, then slightly turn your face to the left and right as instructed by the system accordingly.
An example of an incorrect selfie (the user is wearing glasses while taking the photos)
Example of a correct selfie
Position your face in the middle of the frame before taking the selfie.
Remove the face mask, glasses, or any accessories that are covering your face.
Turn your face slightly according to the instructions of the system.
If your information is accepted, a pop-up will inform you that your information has been sent to our system; please tap Proceed to continue the next step (from step 9 per this article).
Remark: Customers submitting passport information via NFC must also upload at least one additional document. For further details, please click here.
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