If you want to temporarily suspend the digital asset withdrawal function on your Bitkub Exchange account, you can do this yourself on the Bitkub application, website, or using a web browser on your smartphone. Please note that to suspend this function, your Bitkub account must be successfully verified (KYC level 1 or higher), and the digital asset withdrawal function on your account must not be currently suspended.
To suspend the digital asset withdrawal temporarily, please follow the steps below.
- Log in to the Bitkub website or launch the application and click "Setting".
- Select "Security". (Skip this step for the application.)
- Click “Temporary Withdrawal Suspension".
- Click the toggle on the "Coin Withdrawals" menu to temporarily suspend the digital asset withdrawal.
- Check the box to accept the conditions, then click "Next". After that, click "OK".
Remark: Please be informed that after you suspend the digital asset withdrawal function, you cannot unsuspend the function yourself. Please contact Bitkub Support to unsuspend the function anytime.
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