📱 To better serve our customers, we are pleased to announce the addition of a new Call Center number, 1518.
For additional information, please find on New Bitkub Call Center Number, 1518

What documents can I use to confirm my address?

Modified on Wed, 27 Mar at 9:44 PM

We accept the following documents:

  • Bank account statement (issued by the bank, showing the bank seal)
  • Utility Bill (Electricity, telephone, credit card, and internet bills)
  • Documents issued by the government (a tax invoice or a resident certificate)

*** Please make sure that your uploaded proof of address follows the list of conditions below:

  • The account holder's full name must be visible.
  • The account holder's address must be visible.
  • The issue date must not be older than 3 months.
  • Please ensure that the documents you upload to the system are not encrypted for prompt processing.

The uploaded documents will be processed within 24 hours.

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