Bitkub Exchange understands that our customers may require official documents for various purposes, such as submitting financial statements, filing taxes, visa application, personal record-keeping, or other purposes.
To ensure you can select the correct document for your specific needs, we have compiled the details of how to request documents and each type of official document available from Bitkub Exchange.
How to Request Documents
- Go to this link.
- Enter the email address registered with your Bitkub account correctly.
- Specify the type of document you need in the Description field (e.g., "Request for Wallet Balance Certificate").
Document Details
1. Member Certificate
- Purpose: To certify membership with Bitkub Exchange.
- Information Displayed: Full name, national ID number, and membership start date (from successful KYC Tier 1 verification date).
2. Transaction History Certificate
- Purpose: To provide information related to customer's transaction history on Bitkub Exchange.
- Information Displayed: Full name, address, national ID number, member ID, document request time, and transaction history data, including: date, amount, currency, balance, description, and transaction ID.
3. Wallet Balance Certificate
- Purpose: To show the customer's remaining asset information in their Bitkub account.
- Information Displayed: Full name, national ID number, and remaining asset information in the account, specifying the date, time, and approximate asset value in Thai Baht (at the date and time of document issuance).
4. Withholding Tax Certificate from Referral Program
- Purpose: To display withholding tax information related to the Referral Program.
- Information Displayed: Type of assessable income paid, date, month, or tax year of payment, amount paid, and tax withheld and remitted.
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