We would like to inform everyone that there is a Facebook account claiming to be Bitkub Online Co., Ltd. This account is attempting to deceive people by hacking and stealing assets from their Bitkub wallets. We would like to be clear that we are not affiliated in any way possible with this channel.
Our customers can follow Bitkub's Official accounts to receive news, updates, and events information from us through the following official channels:
Our one and only Bitkub Exchange official website is: https://www.bitkub.com
Contact numbers
We use the phone number 02-032-9555 only.
- https://www.facebook.com/bitkubofficial
- https://www.facebook.com/bitkubacademy
- https://www.facebook.com/bitkubgroup
- https://www.facebook.com/bitkubchainofficial
- https://www.facebook.com/bitkublife
- https://www.facebook.com/BitkubICON
Official Telegram Account
Official Line
Connect with Bitkub LINE Connect @bitkubconnect or click here: https://line.me/R/ti/p/%40201jvomy
To receive educative and interesting information from Bitkub Academy, please connect @Bitkubacademy or click the link here: https://line.me/ti/g2/66S2OqZRBKHlX9Pe_qpu4w.
Email
Bitkub will contact you with support@bitkub.com only.
We, Bitkub Online Co., Ltd. do not have any guidelines or policies to ask you to transfer or pay anything other than what is specified in our service agreement: https://www.bitkub.com/content/user-agreement.
SMS from Bitkub
If you request an SMS-OTP, you will receive a message from our system which will indicate a warning and inform you that we DO NOT ask for your OTP details. Please be careful of giving such information to prevent risks from scammers. The message from our system (requested via mobile application and website), sent from "Bitkub" looks like an example here:
"The SMS-OTP is 123456 (ABCD). Bitkub staff will never ask you for this OTP."
Note: Whoever is behind this fraudulent activity deceiving our customers by creating/showing false statements and such action is found guilty will be punished with imprisonment not exceeding 3 years or a fine not exceeding 6,000 (six thousand) Baht or both.
Please be vigilant in providing your information as they will ask you to log in with your details via their phishing link. Please see the images for reference:
You can read more about Keeping Your Account Secure here.
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